As the shock of Saturday morning's deadly crash wears off, many of the passengers turned patients are preparing to make their way home. Our Tamara Lindstrom spoke with one couple who count themselves among the lucky.

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"We spent Thursday night in Philadelphia. We love Philadelphia. Stayed overnight at the Best Western," said bus passenger Vicky Reed.

But the trip turned to horror early Saturday morning when their double-decker megabus slammed into a low bridge.

"Then there was this big crash and everybody was thrown around," Vicky said. "And I looked up to where the driver was and just a big concrete wall there."

"It was an Armageddon," said her husband, Ray Reed. "The bus driver was trying to crawl through the concrete mist and he just repeated - he was obviously in shock - time after time, 'What happened. Where are we?' And none of us knew."

Vicky was thrown from her seat and suffered a sprained ankle and severe bruising. It was a crash that sent more than twenty passengers to the hospital, and left four passengers dead.

"We got our first patient at 2:45 this morning, and since then we've received fifteen patients from the bus crash," said Darryl Geddes, spokesman for Upstate University Hospital.

"The Red Cross received the first page from the 911 center just before 3 a.m. We immediately deployed a Disaster Action Team," said Richard Blansett of the American Red Cross.

The Red Cross responded by providing crisis counselors, food, clothing and whatever else the victims needed.

"Some things as simple as going to the drugstore and, and getting somebody a case for their contact lenses," Blansett said.

A kindness among many that have not gone unnoticed in the midst of tragedy.

"Everybody was so good about helping everybody else. Lots of young people on the bus and they were wonderful," Vicky said.

Ray said he knew his wife would survive the impact.

"We have eleven children and as of yesterday, 26 grandchildren. She's the toughest person I know. That's all," Ray said.

"He is known for his embellishments," Ray said.

The couple said they feel lucky to be together and alive. They're looking forward to going home to meet they're 26th grandchild.

The Red Cross plans to keep the reception center open through the weekend. Anyone who would like to help the victims can make a donation to the American Red Cross.